All orders are processed within 01 to 03 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Free Shipping covers all US states except: ALASCA, HAWAII, PORTO RICO, GUAM, AMERICAN VIRGIN ISLANDS, NORTHERN MARIAN ISLANDS, AND AMERICAN SAMOA.

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 5 days of receiving your shipping confirmation email, please contact us at sales@diponto.com with your name and order number, and we will look into it for you.